Privacy Policy

Last updated: 20260102

Who We Are

Our website address is: https://lioralove.com. Lioralove (“we,” “us,” or “our”) is an online jewelry retailer. This Privacy Policy explains how we collect, use, and protect the personal information of visitors and customers of our website.

Information We Collect

When you visit our site, browse products, or place an order, we may collect:

  • Contact information (name, email address, shipping and billing address, phone number)
  • Order information (products purchased, order history, payment method used)
  • Account information (if you create an account: username, password, order history)
  • Technical information (IP address, browser type, device information, pages visited)

We do not collect or store your full payment card details. Payments are processed securely through PayPal, and we do not have access to your card number or PayPal login credentials.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders, including confirmations and shipping updates
  • Respond to customer service inquiries
  • Improve our website and product offerings
  • Send you marketing communications, only if you have opted in

Cookies

Our website uses cookies to keep track of items in your shopping cart, remember your login details, and understand how visitors use our site. You can disable cookies through your browser settings, though this may affect your shopping experience (for example, your cart contents may not be saved).

Who We Share Your Data With

We share your information only as necessary to operate our store:

  • PayPal — to process your payment (credit/debit cards, Apple Pay and Google Pay are also processed securely through PayPal; we never see or store your full card details)
  • Shipping carriers — to deliver your order, we share your name and shipping address, plus your phone number so the carrier can contact you about delivery
  • Purelymail — our email service provider, used to send order confirmations and respond to customer inquiries

We do not sell or rent your personal information to third parties.

How Long We Retain Your Data

We retain order information for as long as necessary to fulfill the order and for legitimate business and legal purposes, such as tax and accounting requirements. If you create an account, we retain your account information until you ask us to delete it.

Your Rights

Depending on your location, you may have the right to:

  • Request a copy of the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us at [email protected].

Data Security

We take reasonable technical and organizational measures to protect your personal information, including using SSL encryption on our website and secure third-party payment processing.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

[email protected]